Hello
Let me introduce myself while I build the website.
With more than three decades of leadership experience in emergency medical services, operations management, information technology oversight, and large-scale disaster response, I bring a unique blend of operational, technical, and strategic capability that aligns strongly with the needs of dynamic and mission-driven organizations.
Throughout my 35-year tenure at Mobile Medical Response (MMR), I advanced through multiple leadership roles culminating in my most recent position as Director of Ancillary Services. In this capacity, I oversaw all IT and technical infrastructure for a highly complex system serving 16 counties, 140 ambulances, 700 employees, and a full-service secondary 911 dispatch center. My work included managing enterprise networks, designing communication systems, ensuring data interoperability, maintaining operational continuity, and leading teams through both day-to-day challenges and high-pressure scenarios.nnIn earlier roles as Director of Operations and Director of Quality Assurance, Training, and Risk Management, I had the opportunity to shape organizational culture, implement new clinical technologies, drive process improvements, and enhance both regulatory compliance and system performance. Each role strengthened my ability to lead cross-functional teams, collaborate with state and federal partners, and deliver operational excellence in diverse environments.
I am particularly proud of my work in disaster and emergency response, where I led or supported major deployments during Hurricanes Katrina, Rita, Gustav, Ike, and Superstorm Sandy. I have also served as Chair of the Saginaw County Emergency Preparedness Council and as a member of the Michigan Region 3 Incident Management Team. These experiences solidified my ability to perform in demanding environments and coordinate effectively across agencies.nnI am excited about the opportunity to bring my experience in operations, technology, emergency response, and team leadership to your organization. I am confident in my ability to contribute to your mission and support the continued growth and effectiveness of your operations.nnThank you for your time and consideration. I would welcome the opportunity to discuss how my background can support your organization’s goals.
Sincerely,
Harold Jay Cooper